PRIVACY POLICY

This policy describes how we handle personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth). We will update this policy if we change how we handle personal information. The latest version is available on our website.

Collecting personal information

We only collect personal information where it is necessary to deliver services to our clients, to maintain our business relationships or to keep you updated on our latest news.

Examples of personal information we may collect include:

  • your name

  • contact details (e.g. phone number, email address, postal address)

  • work details (such as job title and the name of your organisation)

  • copies of identification documents to verify identity to provide services in compliance with applicable laws and regulation

  • information contained in your application if you apply for a job with us.

How we collect personal information

We usually collect personal information from you directly such as when you deal with us in person or over the phone or email, when you subscribe to our newsletter, when you use our website or when you access our services. We may also collect your personal information from third parties. For example, your employer where they are our client, through a referral, or public sources such as LinkedIn.  

Website analytics

We use Google Analytics to measure how many people visit our website, which pages they visit, and how they got there (for example, directly, via a search engine, from a social media site etc.). We do not use Google Analytics to create profiles or attempt to track individual use in any way.

Using and sharing your personal information

We will only use and share your personal information in ways that you would expect us to, or where we are required to by law.

We use your personal information to:

  • let you know about our products and services;

  • deliver our products and services;

  • stay in touch with you;

  • maintain business relationship with you;

  • help you find work, with us, or our clients; and

  • keep you updated on our latest news (if you have subscribed).

We only share personal information with our service providers, where necessary, to help us provide our services and maintain our business relationships. We use products and services provided by others to help us manage and run our business. When we do this, we take steps to ensure that our service providers are reputable and handle personal information securely. Some of our service providers may be overseas or store data overseas. We sometimes need to share personal information as part of our work (for example, to send communications on behalf of a client or to issue invoices or make payments).

How we protect personal information

We take steps to keep your personal information safe. Your personal information is stored securely and is only made available to staff on a “need to know” basis. Our staff are trained to use secure practices when they access and use your personal information. At the end of a business relationship with you, you may ask us to destroy or de-identify personal information that we hold about you, we’ll try to meet your request. We may need to keep some records and copies to comply with applicable laws and regulations and our service providers may keep copies or back-ups. 

CONTACT

You can ask us to give you a copy of your personal information, update it, or make a complaint. Please contact us at hello@parsepartners.com.

If you’re not satisfied with the way we handled your personal information, you can make a complaint to the Office of the Australian Information Commissioner (OAIC).